Returns & Exchanges
At Rylee + Cru, we want you to love your purchase; however, if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, or generate a QR code for a printerless drop-off experience.
- 3.Package Your Items
Securely pack your items in the original shipping bag or a similar mailer, ensuring all original tags are intact and the package is sealed.
- 4.Drop Off & Refund
Hand your package to the designated carrier. Once received and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
